Join our team at Wyandot Memorial Hospital, where you’ll find a supportive, community-focused environment, excellent benefits, and the opportunity to make a real difference in the lives of our patients. Be part of a dedicated team that values teamwork, professional growth, and a strong commitment to compassionate, high-quality care.
The HIM Coordinator position is part of the Medical Records Coding department and is responsible for overseeing the daily operations of the Medical Records team, including Medical Coders and Medical Records Specialists. This position serves as a working leader, balancing day-to-day HIM responsibilities with team leadership, workflow coordination, and process improvement. The HIM Coordinator ensures compliance with coding guidelines, release of information requirements, patient identity processes, chart deficiencies, and medical record integrity while providing technical expertise and support to the Senior Director of Revenue Cycle. This role promotes collaboration, regulatory compliance, operational efficiency, and exceptional customer service across the Medical Records department.
Qualifications
- Associate degree in Health Information Management, coding certification through AHIMA or AAPC required; CCS or RHIT certification preferred, or a minimum of five years of equivalent work experience.
- Extensive knowledge of ICD-10-CM, ICD-10-PCS, CPT, and HCPCS coding required.
- Strong understanding of coding compliance, reimbursement methodologies, and healthcare regulations.
- Knowledge of Critical Access Hospital (CAH), Rural Health Clinic (RHC), and provider-based billing guidelines preferred.
- Previous leadership or supervisory experience preferred.
- Strong knowledge of release of information, patient identity management, chart corrections, deficiencies, and medical record documentation standards.
- Proficiency with Microsoft Office applications, including Excel and Teams.
- Ability to learn and effectively utilize Epic, Workday, and other healthcare information systems.
- Excellent organizational, analytical, communication, and problem-solving skills.
- Ability to lead teams while maintaining accuracy, confidentiality, and regulatory compliance.
Key Responsibilities
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Oversee the daily operations and workflow of the Medical Coders and Medical Records Specialists.
- Monitor coding accuracy and ensure compliance with coding guidelines, payer requirements, and regulatory standards.
- Support patient identity management, chart corrections, release of information, chart deficiencies, and medical record integrity processes.
- Provide technical guidance and coding expertise to staff, leadership, and other departments.
- Review coding denials and collaborate with Patient Financial Services to resolve reimbursement issues.
- Monitor productivity, quality metrics, and departmental performance while identifying opportunities for process improvement.
- Assist with Charge Master maintenance and Epic claim rules related to Health Information Management.
- Review subpoenaed medical records and ensure compliance with legal and organizational requirements.
- Oversee medical record retention, destruction, and historical chart management in accordance with hospital policies.
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Coach, mentor, and support HIM staff while assisting leadership with workflow coordination.
Remote work eligibility may be considered after six (6) months of employment. This opportunity is contingent upon demonstrated job performance, consistent adherence to established productivity standards, and the ability to maintain a reliable work environment, including adequate internet connectivity. Approved employees are required to maintain a minimum of one (1) scheduled in-office workday per week. All remote work arrangements are granted at the organization’s discretion and are not guaranteed.